California Board of Accountancy

California Board of Accountancy Stakeholder Survey


The California Board of Accountancy (CBA) is committed to continuously assessing and improving the level and quality of services provided to its clients. To assist us in these efforts, please take a moment to tell us about the quality of service you received from the CBA. All responses are anonymous and no attempt will be made to identify participants.
 

Which of the following best describes you?

 

What unit did you contact at the CBA?

 

How satisfied were you with the service received from CBA staff?

 

Were you satisfied with how quickly CBA staff responded to your inquiry?

 

When contacting the CBA by telephone, were you satisfied with staff's ability to answer your question(s)?

 

When contacting the CBA by e-mail, were you satisfied with staff's ability to answer your question(s)?

 

Are you satisfied with how information is organized and presented on the CBA website?

 

Overall, did the service you receive from the CBA meet your expectations?

 

Additional Comments and/or Suggestions